Appointments & Walk-Ins
Do you take walk-ins?
We do take walk-ins when availability allows on a first-come-first-served basis ~ we highly recommend calling head to check the artist’s schedule.
We do not have set walk-in days or times. Because no openings will be reserved without a retainer, so we recommend having an appointment just to be safe.
Due to years of experience, we do not reserve spots verbally. It would be a shame to have to turn down a potential client who is currently in the studio because we are waiting on someone who ‘promised’ to “Be right there!” yet never show up. It is unfair to the artist & the present client alike.
How do I book an appointment?
Pick up the phone & give us a call! Whether you already have an artist in mind or not, we always recommend a quick call to check scheduling availability.
Once you have a consultation time set, gather any reference images & artistic inspiration(s) & head to the studio! After you’ve had the opportunity to share your ideas with an artist, it is a typical part of the consultation process to then take a look at a calendar and synchronize schedules for a time that works best for you to begin your project.
Please keep in mind that an appointment will not be added to an artists calendar without a commitment from the client in the form of a monetary retainer. So if you are ready to roll, please come financially prepared.
Why do I need to come into the studio for pricing or to book an appointment?
Because we want to ensure that every detail is discussed and both you & your artist have the opportunity to have as in depth a dialogue as necessary to answer every question that may come to mind.
We strive to be as upfront, transparent, forthright & diligent as possible when it comes to planning your next tattoo. Even though times have changed and we currently live in the “Google Generation,” this is still an industry deep-seated in face-to-face conversation & interaction. There is just as much communicated non-verbally as there is verbally & even visually speaking. Your artist needs to take a professional look at the area you are having tattooed so they may consider size, “flow,” skin-tone & color palette among other facets.
Also, having an in-person discussion is the best & fastest way to establish trust & understanding between you & your artist.
I booked an appointment. When can I see my drawing?
Your design will be ready for you when you come in for your first appointment! And will never be emailed/faxed/DM’ed or otherwise transmitted to a client prior to their first appointment.
Remember that consultation you previously had with your artist? They should have received all of the information they needed to design your piece at that time. We highly encourage you to send reference images and details of your design no less than 1 week prior to your appointment.
Should your piece require minor changes, they can be made at the time of your scheduled appointment. Once the design is agreed upon, we’ll get started on applying your tattoo.
It is rare that a piece needs extensive redesigning; but it does happen occasionally. After re-evaluating the piece with your artist, a new appointment may be made at no consequence to your retainer.
However, if an idea is completely changed at the time of your appointment & you made no attempt to notify the studio and/or your artist in a timely fashion (1 week or more ahead of your scheduled appointment) the retainer will go to the artist for time spent on creating your original design idea & intellectual property.
Keep in mind, we are professionals - and while this very well might be your first tattoo, it is most definitely not ours. Have a little faith.
Why can’t I proof my drawing before my appointment?
There are a few reasons for this.
If you have an appointment booked, chances are that your artist has other commitments on their schedule as well. Because each design takes a significant amount of research & preparation time, creating a drawing too far in advance could cause the artist to lose direction - visually and/or mentally - in which they had intended the piece to go. In an effort to stay motivated & forward-thinking, it is preferred to keep it fresh in the front of their mind when designing and executing your individual piece rather than getting lost in other designs.
Lastly, given our 48 hour cancellation policy, many artists want to ensure appointment arrangements are honored by their respective clients rather than dedicating precious time to a design that does not come to fruition due to a cancellation.
I cancelled my appointment less-than 48 hours notice; but I feel mine was a valid reason. Why don't I get to keep my retainer?
As stated in our retainer agreement between artist & client, retainers are always non-refundable.
Unexpected, last-minute openings are much harder to fill and the artist often completely loses out financially. We ask that clients consider that, while tattoos are fun, this is the artists livelihood! It’s how they afford residence, pay bills, put food on the table & ensure their family’s needs are provided.
When a client cancels with little-to-no notice, the artist has no alternative way of recouping the financial loss as they are not hourly wage employees. Therefore, the retainer goes to them for the unused/missed appointment and their design/preparation time.
To consistently exercise complete fairness across the board, we adhere to this policy regardless of why you need to cancel; because, when it comes to reasons behind what we consider a last minute cancelation, we have heard it all! Unfortunately, due to our immense industry experience, we have heard every excuse in the book and there have been times when the justifications have proven false. This is unfair to the artists (as well as punctual clientele who may have preferred that particular appointment slot) and, per the agreement when placing your retainer, the funds will go directly to them.
Can I book an appointment even though I live outside Las Vegas?
Absolutely! We are fortunate enough to have loyal clients all over the world who travel to work with our artists.
Please e-mail us through the Contact section for more information.